Support

At Layer5 Cloud, we’re here to help you every step of the way. If you have any questions, encounter any issues, or need assistance with anything related to our platform, please don’t hesitate to reach out to us. Our dedicated support team is committed to providing you with the help and guidance you need.

Contacting Support

You can contact Layer5 support in the following ways:

• Email: Send us an email at support@layer5.io with your questions or concerns. Our support team will respond to you as soon as possible and assist you with resolving any issues.

• Community Forum: Join our vibrant community forum where you can ask questions, share your experiences, and connect with other users. Our community members and moderators are here to help you and provide valuable insights and assistance.

Account Recovery

If you’ve forgotten your Layer5 Cloud account password, don’t worry. You can easily recover your account using the following steps:

1. Go to the Layer5 Cloud login page.

2. On the login page, click on the “Forgot Password” link below the login form.

3. Enter the email address associated with your Layer5 Cloud account and click “Submit.”

4. You’ll receive an email with instructions on how to reset your password. Follow the instructions provided in the email to reset your password.

5. Once you’ve clicked the password reset link in the email, you’ll be directed to a page where you can create a new password for your account. Enter your new password and confirm it, then click “Submit” to save your changes.

6. After successfully resetting your password, you can now login to your Layer5 Cloud account using your new password.